Blog

A good reason to shave your head.

On Friday, I shaved my head in support of kids with cancer. Was a bit scary, but loads of fun! My hair is being donated to a charity that makes wigs for kids with cancer, and I’m hoping some of you guys are inspired to make a small donation to Great Ormond Street Hospital (GOSH). Donate here. It’s a world-class operational hospital and research institution – so it does a...

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Intro to Kanban

Chris Parsons (@chrismdp) at the Agile UX Retreat in London, giving us an overview of Kanban from an Agile...

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The Market Positioning Myth

There’s a dangerous myth about market positioning that can keep you from seeing true customer needs. It comes from looking at the wrong side of the market. In this post, I’ll help you steer you away from being blind-sided by market realities when it’s too late, avoid poor marketing channels, and give you freedom from reacting to your...

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Cold Calling the #custdev way, part 2

Michael Schell, author of Buyer-Approved Selling and Winning Sales Advice, developed sales techniques by researching and collaborating with hundreds of professional buyers at Fortune 500 companies. Following up from my post in part 1 of this series,  Mike gives Lean Startups a few tips for introductions with customer research cold...

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Cold Calling the Customer Development way

I share a cold-calling technique that helps with getting customer interviews, and invite Michael Schell, the author of Buyer-Approved Selling to share more customer research tips with...

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Rework vs Getting Real

Rework takes some concepts from Getting Real and explains how they’re relevant to business thinking, not just web apps. I explain two of them: Epicenter Design and making decisions here. ...

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